Contact Us

Consumer Service

Dear customer, thank you for your support and care for Brighten Optix. If you have any suggestions or feedback, please feel free to contact us. Your input will be the driving force behind our progress.

Contact Information

Telephone +886-2-2880-1778
Email services@brightenoptix.com
Address 6F-1, No. 150, Sec. 4, Chengde Road, Shilin Dist., Taipei City 111, Taiwan (R.O.C.)

Office Hours

Monday to Friday (excluding holidays),
9:00 AM to 12:00 PM1:00 PM to 6:00 PM

You may also fill out a form to convey your suggestions or feedback to us.
I understand that Brighten Optix will protect my personal information.

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Brighten Optix Co., Ltd. and its affiliated companies (hereinafter referred to as "we" or "Brighten Optix") respect and promise to protect your personal privacy, and we are committed to following relevant legal requirements for protecting your personal privacy and data security. Brighten Optix privacy policy and the supplementary provisions we have formulated for some services (hereinafter referred to as "this policy") will help you understand how we collect, use, and protect personal data obtained from users on Brighten Optix websites, devices, applications, and services (hereinafter referred to as "this service"), and we will also explain how we disclose and transmit your personal data and to whom. If you are a minor, you should read and understand this policy with your parents (or guardians) before using this service.

If you use this service and you or your parents (or guardians) provide us with your information, it will be deemed that you or your parents (or guardians) agree to this policy

Statement on Minors:

This website is not intended for children under the age of 13. Hunet will not intentionally collect personal identification information from visitors under this age through this website.

Consent Statement:

By using this website, you agree to this Privacy Policy. By submitting information through this website at any time, you give us permission to collect, use, and disclose that information in accordance with this Privacy Policy. By using Hunet Optical's services, website, applications, products, features, tools, and resources, you agree to this Privacy Policy and our Terms of Use. You may refuse or revoke your consent at any time; however, we will not be able to provide you with our full range of products and services. If you do not agree to this Privacy Policy, you may not be able to use our website, applications, or our products and services.
This Privacy Policy contains information about:

Personal information collected through our website and applications.
How we use and share your personal information.
Our use of "Cookie" information on the website or applications.
Our relationships with other websites.
Accessing and updating your personal information.
Security of your personal information.
Retention of your personal information.
Revisions to this Privacy Policy.
How to contact us.

Personal information collected by Brighten Optix

When customers "contact us," our company will ask you to provide personal information, including your name, email address, date of birth, gender, address, phone number, mobile number, etc., so that we can provide you with more comprehensive services.

Duration and usage of customer data:

Duration: Our company will keep your personal information properly during the operation period.

Scope of customer data usage:

To provide you with more comprehensive and diverse services, as well as better service quality, we will use your personal information for the following purposes, with your consent or as permitted by law:

Sending various activity and educational course information organized by our company.
Sending important announcements and product-related information from the company.

Use of Cookies

We use cookies and similar technologies, such as web beacons, to provide our services:

Cookies refer to small text files stored on your device that are used to record information. We cannot access your personal information through cookies. We only use cookies to provide you with various conveniences, such as:
Login and authentication: Cookies can remember your login and authentication information, making it easier for you to visit and browse our service's website and content.
Save your preference settings: Cookies can store your preference settings on your device.
Statistics and usage analysis: Cookies can record the type, frequency, and duration of web pages and features you visit or use on our service's website. We can use this information to generate statistics to understand the usage performance of our service's website and effectively adjust or develop new services or features.
Customized advertising: Cookies can record your usage behavior and interests, such as product content you've browsed on our service's website. We and our partners can use this record to provide you with information that you may be interested in.

Please note that you can manage your cookie settings in the [Tools and Options] of your browser, and you are free to set cookies to reject use. However, depending on the type and version of the browser installed on your device, the [Tools and Options] of the browser may differ and change. Please visit the support page or vendor of your device's installed browser for more information. If you choose to reject the use of cookies, we may not be able to provide you with the full functionality of our service's website.

Disclaimer

Brighten Optix strives to ensure the accuracy and completeness of the content on our website. However, we do not accept any liability for errors or omissions in the content. Brighten Optix reserves the right to modify, change, add, or terminate any content, terms, or functionality of the website at any time without prior notice. We do not guarantee the accuracy or completeness of any content on websites linked to our website, and users should decide whether to access other linked websites and evaluate their content at their own risk.

Brighten Optix does not guarantee the stability, safety, accuracy, timeliness, or uninterrupted provision of any services provided through the internet. Our website is provided free of charge for public use, and users agree to assume all risks associated with the use of our website and any damages resulting from those risks. If any damages are incurred, Brighten Optix and its rights holders will not be responsible for any compensation.

Except for content specifically created by Brighten Optix, we do not accept any liability for losses caused by accidents (including computer virus infections), defamation, copyright or intellectual property infringement, or any other losses, including but not limited to lost profits, reputation, use, data loss, or other intangible losses. We do not accept any direct, indirect, incidental, special, consequential, or punitive damages. Users should consider and assume the risks of downloading or obtaining any data through the services provided on our website, and we will not be responsible for any damages to their computer systems or data loss resulting from the downloading of any data.

The content on our website is only applicable to Taiwan, and it is not suitable for use in other countries or regions. Our website is built and managed by Taisil Technology Co., Ltd., and is subject to the jurisdiction of the laws of the Republic of China. Any restrictions, terms, or statements on our website must not violate any relevant laws of the Republic of China. If any disputes arise, the Taipei District Court will be the arbitral tribunal.

Brighten Optix Privacy Consultation

If you have any opinions or suggestions regarding Brighten Optix privacy protection policy, please contact us.
Consultation phone: +886-2-2880-1778
Fax: +886-2-8861-4455
Service hours: Monday to Friday 9:00 AM ~ 18:00